Frequently Asked Questions

IPTV stands for Internet Protocol Television, which is a system for delivering television programming through the internet instead of traditional cable or satellite methods.

IPTV can be watched on a wide range of devices, including smart TVs, streaming devices (such as Roku or Apple TV), smartphones, tablets, Firestick or Fire TV, Mag Box, computers, and many more…

You should use a VPN only if your internet service provider is blocking or throttling your connection, otherwise you don’t need a VPN, as our service is perfectly safe to use.

YES, we fully support and welcome VPN usage.

There is a common misconception about the origin of buffering. Buffering (freezing) is related to the speed and stability of the client internet connection (emphasis to stability) and not to Streaming Servers with 10Gb upload connections. It’s essential to understand that buffering is something clients have to fix on their side and there’s nothing IPTV providers can do about it.The most common causes of buffering are low or unstable internet connection, other users hogging the bandwidth in your house, wrong LAN setup, weak Wi-Fi signal, among several other factors. Do you have lots of users in your home? Disconnect them all and try again. Are your devices connected Wirelessly? Wi-Fi is not suited for watching IPTV, connect your devices via ethernet cable to enjoy smooth watching without interruptions. Anti Buffering Tips: Connect your IPTV Device via ethernet cable, powerline adaptor or strong Wireless N or AC If your Device is connected via Wi-Fi, move it closer to the router. Change your Wi-Fi channel to avoid interference with nearby devices. Stop downloads on the local network (torrents, movies, YouTube videos) Disconnect other devices on the same network that may be downloading on the background (updates, etc) Watching IPTV using a VPN removes all buffering in cases where ISP’s throttle the internet speed of IPTV traffic. Change IPTV Player, Restart Internet Router, Restart IPTV Device… If you still experience buffering after the tips above, press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer. Best IPTV channels are broadcasting in extremely high quality, so make sure you’re connecting via a fast and stable internet provider. Stability is as important as speed. Keep in mind that a minimum connection speed of 25Mbps is highly recommended. You should also use an ethernet cable or strong wireless (N/AC) on all your devices. Client connections are responsible for buffering, not IPTV Streaming Servers with 10Gb Upload Links.

We are not contracting with anyone and you are completely free to cancel our service at any time. Once you cancelled the service you won’t be charged and the service will be ended automatically at the time when you purchase it.

Subscription starting to be active from the moment you will receive your activation credentials in your e-mail.

Please pay attention that 1 subscription can be used on multiple devices but you can watch only on 1 device at the same time.

This means your internet provider is throttling or blocking your connection. Many internet service providers in UK (sometimes from other countries too) are having this issue and the only solution for this is to use a VPN. 

Yes, we do have EPG. We usually send the epg links when sending your order. If you have not received it, contact us an we will send it.